Delivery

Choose Your Own Delivery Date

Fresh meat tastes better, that’s why our butchers cut to order the day before it arrives with you. This means we don’t rush to get it out the door as quickly as possible, as we need to plan things in advance to ensure we’ve got everything you need to make tasty meals.

  • Order by 12 noon on Monday to receive your order on Wednesday

  • Order by 12 noon on Tuesday to receive your order on Thursday

  • Order by 12 noon on Wednesday to receive your order on Friday

  • Order by 12 noon on Friday to receive your order on Tuesday

    Track Your Order with DPD

    When your order leaves our fridge, you’ll receive an email from our delivery partner DPD. Our food-safe packaging means the meat will stay nice and fresh until it reaches you fridge within 24 hours. The packaging we use is designed to keep the meat chilled below 4℃ for up to 48 hours, (and our technical team regularly test this), but this is rarely needed as DPD are consistently voted Britain’s best courier - which is why we partner with them!

    One-Hour Delivery Window

    On the morning of your delivery, usually before 10am, you’ll receive a text/email from DPD with an estimated one-hour delivery time slot.

    You don’t have to wait in all day and you can suggest a safe place (or neighbour) for the driver to leave the package if you’re not around.


    What Happens if I’m Not Home?  

    We have a leave safe policy with DPD and you do not need to be in to sign for your delivery.

    All of our boxes are packaged using special food grade insulation and cooling agents in order to keep your meat nice and fresh (whatever the weather), so long as you get it into your fridge/freezer on the evening of your delivery.

     

    Can I Give Delivery Instructions?

    You can leave delivery instructions when you order (or via the DPD app/email options), but keep instructions short and simple for the driver. “Leave by front door” or “To be left by side gate” are great, but phone numbers are not effective as not all drivers have mobile phones, so we can’t guarantee they will call if requested.

    If you live in a flats or somewhere with an entry system, the driver will need to know that, so put that on delivery instructions.


    Where Do You Deliver?

    We deliver to most of mainland Britain, but if you live in the Highlands or Islands (not mainland UK) and some parts of Scotland, unfortunately we wouldn't be able to offer next day delivery.

    Making sure the meat is fresh and tasty when it arrives is really important to us, so if it can’t be delivered within 24 hours of leaving our fridge we can’t deliver it. We're working with our courier partner to cover more areas, but for now it is what it is (sorry).

    We cannot deliver to the following Postcodes

    AB36-38, AB55-56, BT1-94, FK17-21, HS1-9, IV1-56, IV62-63, KA27-28, KW1-17, PA1-49, PA60-78, PH19-50, ZE1-3