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Help & FAQ's - The Basics

Finding your way around and other FAQs

Find Great British Meat

To find meat, you have two options:

  • Use the search box and type in your favourite cut or type of meat to see what we have
  • Or click on the meat by type of cut on the side bars

If you're having trouble deciding, drop us a line on or 0191 4489301 and we'll give you some advice.

Order your meat

The meat you've got in your basket will be with you the day after next if ordered before 12.00 noon. We deliver on Tuesday, Wednesday, Thursday, Friday and Saturday (at a premium).

We accept Visa, Mastercard and Switch/Maestro/Solo cards. You need to make sure your billing address matches the address your bank holds exactly or we won't be able to verify your card.

We can add a gift message and specific delivery instructions to your order, just let us know.

For info on delivery, click here.

Cancel your order

If you change your mind, just call us on 0191 4489301 or email as soon as you can.

If you contact us before 10am the day before delivery it's usually no problem.

We cut all our fresh meat to order especially for you, and if it has left us via our courier then unfortunately we can't cancel the order.

Don't like your meat?

If you don't like your meat we'll refund you. Send it back to us, and we'll refund you straight away, no fuss, no drama.

Let us know by e-mailing or calling us on 0191 448 9301

Paypal Accepted payment methods: Stripe, Visa, Mastercard, Maestro, Solo, American Express, Diners Club and JCB
Quality Standard Mark The Guild of Fine Food